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Fashion Consultant

Posted on 30/11/22 15:03 by Al-Yasra Group
location Kuwait
time Full Time

Customer Service Management

  • Maintain a customer-focused approach to deliver GAME Service Excellence and display salesmanship spirit,
  • Ensure proper aftersales services and customers receive their products on time and in good quality.
  • Manage customer complaints and grievance in a professional way
  • Ensure the development, implementation and execution of company CRM initiatives by providing action plans to the team.
  • Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities. Monitor monthly CRM database reporting.
  • Ensure visual merchandising standards are as per company guidelines,

Financial Management

  • Monitoring and achieving monthly target as set by store manager,
  • Managing the Key performance indicators for stores like conversion, ATV & UPT.

Stock Management

  • Maintaining an efficient level of stock in store and ensure store is fully stocked and the replenishment procedures are being carried out on a daily basis

people Management

  • Develop positive relationships with team by understanding with each of them and aligned for better team work

Skills
  • A bachelor's or associate's degree in fashion or a related field would be advantageous.
  • Strong working knowledge of fashion trends, designers, and brands.
  • Excellent communication, sales, and customer service skills.
  • Good organizational and time management skills.
  • Strong networking and social media skills.
  • A willingness and ability to travel to clients.


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